Reviews

What our customers say

Our work speaks for itself: 5 stars on Google, and most of our jobs come from customers passing our number to family and neighbours. That’s the kind of trust you only earn one job at a time.

5.0
Rated on Google by real customers
From Google
Linda Winnell
Google review · a week ago

Hori transformed our en-suite from a very tired space to an amazing beautiful fresh bathroom. He takes so much pride in his work with exceptional attention to detail. He is very punctual with excellent communication. I would have no hesitation recommending him to anyone who wants the BEST job done.

Tricia Gerigk
Google review · a week ago

Hori worked his magic on our bathroom that was renovated 20yrs+ ago. Black mould and uneven grout, discoloration and hard to remove dirt etc. He did our bathroom as well as our toilet and then later came back on a second visit and did our laundry. All three rooms have come up amazingly fresh. We were considering getting rid of our shower screen, but he recommended we let him do his work first and decide and he was right it came up really well. Highly recommend him as an honest, reliable, tidy, tradesman, and great results for a low cost.

Dustin Cameron
Google review · 3 weeks ago

We are extremely happy with the grout work Hori completed throughout our home. The quality of workmanship was outstanding, and the finished result has made our tiles look brand new. Hori was professional, reliable, and paid great attention to detail. The job was completed on time, and everything was left clean and tidy afterward.

Zeljka Winsloe
Google review · a month ago

Thank you so much Hori for making our bathroom look like brand new again. The whole process was easy and Hori's eye for detail was amazing. I highly recommend using Hori for shower repairs!

Billy D
Google review · a month ago

We couldn't recommend Hori highly enough. From the moment he arrived, he was incredibly kind, patient and professional. He was punctual, respectful and took the time to explain everything clearly, making sure the job was done properly rather than rushing through it. His attention to detail and pride in his work really stood out, and we're extremely happy with the result.

adam cater
Google review · a month ago

Hori from Grout Fix was exceptional to deal with, came up with quality solutions and work to fit my budget. Highly recommend to everyone!

Samuel
Google review · a month ago

Very professional, great work.

Lauren Brown
Google review · 2 months ago

Hori came highly recommended from a community page and I am so pleased I reached out to him to fix my bathroom issues. I completely understand why so many recommended him. Hori went above and beyond to ensure the re-grout and seal of the main bathroom exceeded my expectations. From the initial inspection of what had to be done to the final finishing touches I couldn't fault his workmanship at all.

Jessica Lemon
Google review · 2 months ago

We couldn't be happier with the work Hori has done on our bathrooms! He has completely transformed them and made them feel brand new again. Hori was friendly, easy to communicate with, reliable, and clearly takes a lot of pride in his work. His attention to detail was amazing, and nothing was ever too much trouble.

Ros Laird
Google review · 2 months ago

Very happy with Hori's work. Had 2 showers regrouted and with new silicon and they look brand-new again, highly recommended.

James
Google review · 3 months ago

We cannot recommend Hori enough. He turned up on time to provide the quote and took the time to explain the process on what he would do to re grout our showers. Hori was here over 3 separate days, on time every day and each time ensured our flooring was covered and protected before he even brought his tools in. Hori has such attention to detail and checked in with us as he was working to make sure we were happy with the job.

joe schinella
Google review · 3 months ago

A wonderful experience working with Hori. Cannot fault his professionalism as a tradie. His attention to detail was 100% and the completed works exceeded expectations. Don't hesitate to call Hori, an absolute gentleman.

Linda Martin
Google review · 3 months ago

Great work, communication wonderful, would highly recommend.

Bonnie Condon
Google review · 4 months ago

Hori was excellent to deal with, went above and beyond to help fix some issues that were the result of someone else's poor workmanship. Very happy with the results.

Teresa Cini
Google review · 4 months ago

Hori is an amazing human, work orientated and his work ethic and standard is unmatched! Incredibly helpful and knowledgeable. If you want the job done right and only once he is your man! If I could give more than 5 stars I would.

Brian Rieusset
Google review · 4 months ago

Hori from Grout Fix was excellent at his job, explaining everything as he conducted the task. He would give recommendations as to the best way to fix defects and how to proceed. Hori turned up at the times he said he would, even coming back after the job was completed to check on the finish and make adjustments.

Amber Hext
Google review · 5 months ago

We had 2 bathrooms resealed with the premium package. An excellent experience with Hori from start to finish. Great communication, excellent attention to detail and competitive pricing for a premium result. Clearly someone who takes great pride in their work and loves the trade. Bringing him back to reseal our final bathroom.

Leanne Calleia
Google review · 5 months ago

Hori has just finished a multi-stage job at my place. Re-grouting and replacing silicone in 3 showers, repair around kitchen sink and bathroom vanities. Could not be happier with Hori's work. Reliable, tidy, respectful and trustworthy. Very reasonable pricing too.

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