When you call Grout Fix, you’re not getting a call centre, a franchise, or a salesperson. You’re getting Hori, the same person who’ll quote your job, do the work, and stand behind it.
The person on the tools
Hori
No call centre. No subcontractors. No one else turning up.
Sixteen years on the tools means there's not much Hori hasn't seen when it comes to leaking showers, tired grout and bathroom repairs. It also means an honest opinion: if a repair will do the job, you won't be talked into a renovation you don't need.
That personal approach is the whole point. One tradesman, start to finish, who does the job properly and cleans up after himself, the way it used to be. It's why our customers rate us 5 stars on Google, and why so much of our work comes from referrals across the Hills District.
Experience, not a subbie learning on your bathroom.
Properly covered, for your peace of mind and ours.
And most jobs come from customers passing the number on.
The person who quotes it is the person who does it.
The same things come up again and again in our Google reviews: turning up on time, protecting the floors, explaining the work, and coming back to check the finish.
Hori transformed our en-suite from a very tired space to an amazing beautiful fresh bathroom. He takes so much pride in his work with exceptional attention to detail. He is very punctual with excellent communication. I would have no hesitation recommending him to anyone who wants the BEST job done.
Hori worked his magic on our bathroom that was renovated 20yrs+ ago. Black mould and uneven grout, discoloration and hard to remove dirt etc. He did our bathroom as well as our toilet and then later came back on a second visit and did our laundry. All three rooms have come up amazingly fresh. We were considering getting rid of our shower screen, but he recommended we let him do his work first and decide and he was right it came up really well. Highly recommend him as an honest, reliable, tidy, tradesman, and great results for a low cost.
We are extremely happy with the grout work Hori completed throughout our home. The quality of workmanship was outstanding, and the finished result has made our tiles look brand new. Hori was professional, reliable, and paid great attention to detail. The job was completed on time, and everything was left clean and tidy afterward.
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